KuCoin Achieves ISO 22301:2019 Business Continuity Certification, Bolstering Operational Resilience
Key Takeaways
- •KuCoin has successfully attained ISO 22301:2019 Business Continuity Management Systems certification following verification by an independent third-party audit.
- •The new certification joins KuCoin's existing ISO/IEC 27001:2022 and SOC 2 Type II credentials to form a three-pillar Trust Framework covering information security, operational reliability, and business continuity.
- •ISO 22301:2019 supersedes the original 2012 release with updated requirements for risk assessment, leadership commitment, and continual improvement.
- •The achievement aligns with growing regulatory emphasis on operational resilience seen in frameworks such as the EU's MiCA regulation and DORA.
- •KuCoin serves over 45 million users across 200-plus countries and holds additional regulatory milestones including AUSTRAC registration in Australia and a MiCA license in Europe.

An internationally recognized business continuity certification has reinforced KuCoin's trust framework, advancing the exchange's resilient infrastructure for digital asset services.
PROVIDENCIALES, Turks and Caicos Islands, Aug. 11, 2026 /PRNewswire/ — As digital assets become more deeply embedded in the global financial system, operational resilience has emerged as a cornerstone of user trust. In a market that operates around the clock, users demand platforms that not only protect their holdings but also remain accessible, dependable, and responsive during unexpected disruptions.
Against this backdrop, KuCoin, a leading global cryptocurrency exchange, announced that it has successfully attained ISO 22301:2019 Business Continuity Management Systems (BCMS) certification — an internationally recognized standard for business continuity management. The 2019 edition represents the current version of the standard, superseding the original 2012 release with updated requirements for risk assessment, leadership commitment, and continual improvement. Certification is awarded only after an independent third-party audit verifies that an organization's continuity plans are operational, tested, and embedded across its processes. The achievement represents a significant milestone in KuCoin's sustained effort to fortify operational resilience, maintain service continuity, and provide trusted digital asset services to a worldwide user base.
ISO 22301 equips organizations with a structured framework to identify operational risks, implement effective continuity plans, and strengthen the speed at which critical services can be restored following unexpected disruptions. Rather than focusing exclusively on incident prevention, the standard prioritizes preparedness, resilience, and continuous improvement — enabling organizations to sustain business-critical operations amid cyber incidents, infrastructure failures, third-party service outages, and other unforeseen events.
Business continuity holds particular significance for the digital asset sector. Unlike traditional financial markets with defined trading sessions, cryptocurrency markets never close, requiring platforms to support uninterrupted trading, payments, and asset services across all global time zones. Major exchanges across the industry have at times experienced service interruptions during periods of extreme market volatility or infrastructure stress, leading to user frustration and heightened scrutiny of platform reliability. Operational risks have also grown in complexity, extending well beyond cybersecurity to encompass cloud service interruptions, node failures, third-party dependencies, payment infrastructure availability, and cross-regional operational challenges.
Regulators worldwide are similarly elevating operational resilience as a priority area. Frameworks including the European Union's Markets in Crypto-Assets Regulation (MiCA) and the Digital Operational Resilience Act (DORA), along with guidance from financial authorities such as the Monetary Authority of Singapore (MAS) and the Hong Kong Monetary Authority (HKMA), increasingly treat business continuity as a core capability for trusted financial services. Attaining ISO 22301 certification underscores KuCoin's commitment to aligning with internationally recognized best practices while continuously reinforcing the resilience of its global operations.
"Trust is built not only through security, but also through consistency and reliability," said BC Wong, CEO of KuCoin. "As the digital asset industry continues to mature, operational resilience is becoming just as important as security. Achieving ISO 22301 certification marks another milestone in strengthening our ability to prepare for unexpected events, recover efficiently and continue delivering reliable digital asset services to users around the world. Guided by our philosophy of 'Trust First. Trade Next.', we will continue investing in the infrastructure that supports long-term trust."
The certification further solidifies KuCoin's comprehensive Trust Framework, which rests on three critical pillars:
- ISO/IEC 27001:2022 — Information Security Management
- SOC 2 Type II — Operational Reliability
- ISO 22301:2019 — Business Continuity Management
Together, these internationally recognized standards bolster KuCoin's capacity to safeguard information, enhance service reliability, and strengthen operational resilience across its global platform. The combination of ISO/IEC 27001 for information security, SOC 2 Type II for operational controls, and ISO 22301 for business continuity reflects a broader trend among major cryptocurrency exchanges toward pursuing overlapping third-party certifications to demonstrate institutional-grade governance. Through continuous advancement of its governance framework, KuCoin is developing an always-on digital asset infrastructure engineered to deliver reliable and resilient services for users worldwide.
About KuCoin
Founded in 2017, KuCoin is a leading global crypto platform built on trust and security, serving over 45 million users across 200+ countries and regions. Known for its reliability and user-first approach, the platform combines advanced technology, deep liquidity, and strong security safeguards to deliver a seamless trading experience. KuCoin provides access to 1,500+ digital assets through a broad product suite and remains committed to building transparent, compliant, and user-centric digital asset infrastructure for the future of finance, backed by SOC 2 Type II, ISO/IEC 27001:2022, and ISO/IEC 27701:2019 Certifications. In recent years, KuCoin has built a strong global compliance foundation, marked by key milestones including AUSTRAC registration in Australia, a MiCA license in Europe, and regulatory progress in other markets. Learn more at www.kucoin.com.