ESP LLC, a VoIP solutions provider headquartered in Conover, North Carolina, said Joe Elliott has been appointed to the GoTo Partner Advisory Board for 2026, known as GoTo PAB 2026. The company said the appointment places Elliott among 27 partners selected from tens of thousands of GoTo partners across North America.

The appointment gives ESP LLC direct representation with GoTo’s C-Suite leadership. GoTo is a unified communications and IT management platform used by businesses for communications, collaboration, and technology operations.

The GoTo Partner Advisory Board is made up of channel partners selected to provide strategic feedback directly to GoTo’s executive leadership. According to the announcement, membership is not awarded through a standard application process. Instead, partners are reviewed and chosen based on their standing within the GoTo partner ecosystem. With tens of thousands of active partners across North America considered, ESP LLC said one of the 27 seats on GoTo PAB 2026 represents a recognition reached by relatively few partners.

Elliott, who leads operations at ESP LLC in Conover, NC, was named to the advisory group for the 2026 board cycle. His appointment gives ESP LLC a formal role in discussions that help shape GoTo’s product direction, partner programs, and customer experience priorities at the executive level.

For North Carolina businesses that use ESP LLC’s VoIP services, the company said the appointment has practical importance beyond the recognition. The GoTo Partner Advisory Board is designed to give members a direct communication channel to GoTo’s C-Suite leadership. That structure allows real-world challenges, feature requests, and operational feedback from end users to be raised with decision-makers rather than moving only through standard support or partner communication channels.

That channel can be particularly relevant for small and mid-sized organizations that rely on cloud-based phone and collaboration systems for daily operations. In the unified communications market, local service providers often serve as the bridge between software platforms and customers that need deployment support, reliability, and responsive issue resolution.

ESP LLC said the role gives its customers, especially small and mid-sized businesses throughout North Carolina, a level of representation that most GoTo users do not have. As GoTo’s executive team evaluates how its platform should evolve, the company said the concerns and priorities of ESP LLC’s customer base will have a direct advocate in those conversations.

ESP LLC provides VoIP and unified communications services to organizations that need reliable and scalable phone and collaboration infrastructure. Based in Conover, NC, the company has made its GoTo partnership a central part of how it serves clients across the region. The advisory board appointment, ESP LLC said, reinforces its position within the GoTo channel and reflects the depth of its engagement with the platform.

Members of the advisory board are expected to provide substantive input throughout the board cycle. Their participation includes discussions intended to inform how GoTo develops and refines its offerings for the broader market.

“Being selected for the GoTo Partner Advisory Board is something I take seriously — not just as recognition for ESP LLC, but because it gives our customers in North Carolina a real voice at the C-Suite level of GoTo,” said Joe Elliott, of ESP LLC VoIP. “I’m one of 27 members chosen from tens of thousands of partners, and I intend to use that seat to make sure the needs of businesses in our region are heard directly by GoTo leadership.”