BillingPlatform, a leader in AI-native monetization for global enterprises, said it has expanded its executive team with three strategic appointments: Steven Springsteel as chief financial officer, Rob Zwiebach as chief product officer, and Chris King as chief customer officer. The company said the hires strengthen its leadership bench across finance, product, and customer success as it seeks to capture the AI-native usage-to-cash market opportunity with enterprises worldwide.

BillingPlatform said that, in what MGI Research describes as “one of the most strategic software markets in enterprise technology,” it has delivered more than 500% revenue growth over the past five years. The company said its customers include J.P. Morgan, DIRECTV, Instacart, FIS, CCC Intelligent Solutions, Panera, Carrier and Clear Channel. Its AI-native usage-to-cash platform covers metering, billing, and revenue recognition on a single unified metadata model, enabling enterprise teams to configure, analyze, and govern billing operations conversationally, a setup that can matter for large organizations trying to reduce friction across finance and customer operations.

BillingPlatform CEO Chris Bishop said the new appointments add strategic value, market knowledge, and operational experience at what he described as an AI-driven inflection point for the industry.

“The executive depth we are adding reflects the huge opportunity in front of us. Steven brings billing-sector financial expertise that is directly relevant to what we are building and the scale we are targeting. Rob brings product leadership shaped by experience at Workday and Oracle, the same financial platforms many of our customers run on. And Chris brings the customer success discipline that turns an innovative platform into a great business. These are the leaders you add when you see market demand is accelerating and you add the expertise and scale to capture it,” Bishop said.

Steven Springsteel, Chief Financial Officer

Springsteel brings more than 35 years of financial and operational leadership in enterprise software. He joins BillingPlatform from Recurly, a subscription billing platform, where he served as chief financial officer. His background also includes CFO and CEO roles at BetterWorks, MetricStream, Actian Corporation, Liquid Robotics and MarkLogic.

He has led two successful IPOs, raised more than $400 million in equity and debt financing, and managed numerous mergers and acquisitions.

“Coming from a subscription billing company, I know BillingPlatform has built something genuinely differentiated — an AI-native architecture that handles the full revenue lifecycle on a single metadata model at an enterprise scale. The opportunity to help translate that technology advantage and fuel long-term financial growth is exactly why I am here,” Springsteel said.

Rob Zwiebach, Chief Product Officer

Zwiebach joins BillingPlatform with experience in financial applications for large enterprises and will work closely on product strategy with Leo Solomon, BillingPlatform’s founder and CTO. He most recently served as vice president of product management for Financials Management at Workday, where he led the product roadmap for the financial suite used by more than 2,100 organizations worldwide.

Before Workday, Zwiebach spent 17 years at Oracle in multiple senior leadership roles, including vice president of financial applications and vice president of applications development.

“Enterprise finance teams have spent years struggling with billing infrastructure that cannot keep pace with how modern businesses configure, price and sell products and services. With BillingPlatform’s AI-native architecture and unified metadata model as the foundation, the product opportunity here is significant and I am excited to help the team accelerate delivering it,” Zwiebach said.

Chris King, Chief Customer Officer

King joins as chief customer officer with 25 years in the technology industry building and scaling professional services, customer success, and AI-enabled transformation organizations. Most recently, he served as senior vice president and head of customer success, services and support at Medidata Solutions.

Before Medidata, King held multiple senior vice president roles at Salesforce, including Customers for Life and Consulting, where he oversaw large-scale services operations and worked on long-term client outcomes across Salesforce’s enterprise customer base. Earlier in his career, he held multiple leadership positions at Zuora.

“The companies winning in enterprise software today are the ones that turn a strong platform into consistently measurable customer outcomes — not just at implementation, but across the entire lifecycle. BillingPlatform’s AI-native platform creates real, durable advantages for customers and our team is focused on making sure they are empowered to capitalize on every one of them,” King said.