Intershop Communications AG, a global provider of B2B e-commerce solutions for the manufacturing, wholesale, and distribution sectors, has been named in The Forrester Wave: Commerce Solutions, Q3 2026. The report evaluates commerce platforms and assessed 10 providers, with Intershop included among the recognized companies.

According to Intershop, the recognition reflects its strategy of integrating agentic AI tools into daily B2B operations to create measurable value. Markus Dranert, CEO of Intershop, said, “We believe this result reflects our unrelenting focus on B2B and the investments we have made in practical, real-world AI. Our customers, from hidden-champion manufacturers to global industrial powerhouses, need commerce that handles genuine complexity. That is exactly what we build.”

Intershop described the Forrester Wave report as an important benchmark for the e-commerce industry and said its inclusion supports the company’s approach to B2B commerce technology. Analyst evaluations such as the Forrester Wave are commonly used by enterprise technology buyers to compare commerce platforms against defined criteria, making inclusion relevant for vendors competing in complex B2B procurement cycles. Andy Stanis, EVP and Managing Director for Intershop Americas, said, “Serious commerce leaders don’t accept platforms that treat B2B as an add-on. We believe Forrester recognizing Intershop validates what our customers experience every day: when the complexity is real, this is the platform engineered for it.”

The announcement comes as B2B e-commerce platforms are required to support complex supply chains, multi-channel sales structures, and varied customer requirements. Intershop said its platform is designed for these types of demands, including through the use of agentic AI intended to automate complex tasks and support decision-making. In this context, B2B commerce differs from simpler online sales models because companies often need to manage region-specific requirements, multiple brands, different business models, and sales channels within the same technology environment.

The report is available to Forrester subscribers or for purchase at forrester.com. Intershop also provides information about other analyst firm recognitions through its press portal.

Founded in Germany in 1992, Intershop is listed on the Prime Standard under the ticker ISHA. The company serves more than 300 manufacturers, wholesalers, and business associations worldwide. Its customers include Atlas Copco, Kubota, Wurth, Musgrave, and RAJA.

Intershop says its commerce platform is built to connect, simplify, and automate commerce across regions, brands, business models, and channels. The company’s inclusion in the Forrester report highlights the continued role of specialized B2B e-commerce solutions as industrial companies digitize sales processes and seek platforms capable of handling operational complexity.