Some Amazon Prime customers have only days left to submit claims for refunds of up to $51 under Amazon's $2.5 billion settlement with the Federal Trade Commission.

Claims must be filed by July 27, 2026, through the official settlement website. The deadline applies to eligible consumers who have not already received an automatic payment.

Amazon agreed in September 2025 to put $1.5 billion into a consumer refund fund and to pay a separate $1 billion civil penalty. The company did not admit wrongdoing as part of the settlement.

The FTC alleged that Amazon enrolled consumers in Prime without obtaining informed consent and made the subscription difficult to cancel. The case centered on design practices that regulators have broadly characterized as manipulative, joining a series of FTC enforcement actions against companies over subscription enrollment and cancellation flows. The settlement requires Amazon to change its enrollment and cancellation processes, including providing clearer disclosures and offering customers an easier way to decline or cancel Prime.

To qualify through the claims process, consumers must be U.S. Amazon Prime customers who signed up through one of the enrollment flows challenged by the FTC, or who unsuccessfully attempted to cancel online, between June 23, 2019, and June 23, 2025.

The enrollment flows challenged by the FTC include Amazon's universal Prime decision page, shipping selection page, single-page checkout and Prime Video enrollment process. Amazon will determine whether a customer enrolled through one of those flows.

Eligible consumers must also have used more than three but fewer than 10 Prime benefits during any 12-month period of Prime enrollment and must not have already received an automatic refund.

Consumers who file a claim must confirm that they either enrolled unintentionally or tried and failed to cancel through Amazon's online process.

Approved claimants may be reimbursed for Prime membership fees, up to a maximum of $51. Filing a claim does not guarantee payment.

Payments may be issued by check, PayPal or Venmo. The FTC said Amazon expects to distribute payments through the claims process in late 2026, although no specific mailing date has been announced.

The agency is also warning consumers to watch for refund scams. Neither the FTC nor Amazon will require consumers to make a payment to receive a settlement refund, and consumers should be cautious of anyone promising guaranteed approval or special access.

Claims can be submitted at SubscriptionMembershipSettlement.com. Questions can be sent to admin@SubscriptionMembershipSettlement.com.