Uphold has reportedly told some XRP holders that it will remove Evernode (EVR) balances credited through a 2024 airdrop, according to an alleged customer email circulating on social media. The reported notice has drawn attention because the tokens have remained inaccessible on the platform since their distribution, and Uphold has not publicly confirmed the alleged communication.

According to the reported email, EVR balances received through the March 2024 Evernode airdrop will be removed from customer accounts on August 5, 2026. The message stated that the customer did not purchase the tokens and that Uphold never introduced buying, selling, trading, or withdrawal functionality for EVR on its platform.

The alleged email attributed the decision to two factors. It said EVR never reached the liquidity threshold required to support trading, and it said regulatory requirements no longer allow Uphold to custody the asset on behalf of customers.

The notice also said customers do not need to take any action because the balances will be removed automatically. If the reported notice is accurate, affected users would not receive an opportunity to transfer their EVR to an external wallet before the removal. That point is central to the dispute because credited airdrop balances can still represent assets users expected to control, even when an exchange has not listed the token for trading.

Evernode Airdrop Left EVR Locked on Uphold

The circulating email has renewed scrutiny of Uphold’s original support for the Evernode airdrop. According to an official X announcement from Uphold in August 2023, XRP holders could qualify for the EVR distribution by holding XRP on the exchange during the designated snapshot period.

Uphold said eligible customers would receive EVR tokens based on their XRP holdings, subject to a maximum allocation linked to 50,000 XRP. The announcement encouraged users to keep their XRP on Uphold to participate in the airdrop.

Dear @UpholdInc , if this timeline is accurate, it raises several serious questions that deserve a clear and transparent explanation.

I’m not making accusations… however.. I’m simply laying out the timeline as it appears. Many XRP holders are confused and frustrated by how this… pic.twitter.com/7VAt4WimF3

— 𝟸𝟺𝙷𝚁𝚂𝙲𝚁𝚈𝙿𝚃𝙾 (@24hrscrypto1) July 23, 2026

Evernode completed the distribution in March 2024, and Uphold credited eligible customers with EVR balances. However, customers never gained the ability to buy, sell, trade, transfer, or withdraw the tokens. Instead, they could only view their balances while the assets remained locked on the platform for more than two years.

Airdrops supported by centralized exchanges often depend on separate operational decisions after distribution, including whether the platform will list the asset, enable withdrawals, or continue custodying it. In this case, the reported removal notice has intensified attention on the gap between crediting a balance and giving customers a usable path to move or otherwise access the token.

Community Questions Reported Removal

As the alleged email has circulated on X, community members have questioned the reported decision because some XRP holders kept their XRP on Uphold specifically to qualify for the Evernode airdrop. Those customers received EVR balances but, according to the report, could not withdraw the tokens before the potential removal.

Crypto analyst Jungle Inc said Uphold was not required to support the Evernode airdrop, but argued that the exchange assumed responsibility after choosing to support it, accepting approximately 3.9 million EVR allocated to customers, and crediting those balances to user accounts. Jungle Inc said that created an obligation to provide users with a practical way to access or realize value from the tokens.

Uphold was not required to support the Evernode airdrop. But after choosing to support it, accepting almost 3.9 million EVR allocated for its customers, and crediting customer accounts, it assumed a responsibility to provide a reasonable path to possession or value.

More than… pic.twitter.com/e1hsSfQD42

— Jungle Inc | Markets & Future Systems (@jungleincxrp) July 23, 2026

Uphold Has Not Issued a Public Statement

As of publication, Uphold has not issued an official public statement confirming the reported email or announcing the removal of EVR balances. The company also has not publicly identified the specific regulatory requirements referenced in the alleged customer communication or explained why withdrawal functionality was never introduced after the March 2024 airdrop.

The alleged email has renewed concerns about Uphold’s handling of the Evernode airdrop. While the reported message cites liquidity limitations and regulatory obligations, XRP holders are still awaiting an official response addressing the situation, the prolonged restrictions placed on EVR holdings, and whether any alternative process will be available before the reported August 2026 removal date.