Transmit Security, which describes itself as the leader in customer identity and access management (CIAM), has named Matt Thompson as its Chief Executive Officer. Thompson previously served as President of identity verification firm Socure, co-founded ID.me, and served as a U.S. Army Special Operations officer. His appointment marks the beginning of Transmit Security's next phase of growth, as customer AI assistants transform banking and commerce and create new demand for Agentic Trust.

According to the company, AI agents now handle high-value transactions such as opening accounts, transferring funds, and completing purchases, often bypassing traditional controls using valid credentials. Because existing fraud, security, and identity defenses were not designed for this new class of actor, enterprises are left unable to see or control a surging share of their own traffic. Transmit Security, the recent recipient of the 2026 Morgan Stanley Innovation Award for its identity and access management work with Morgan Stanley, is now extending its foundation human identity under Thompson's leadership, helping organizations establish trust with both people and their autonomous AI agents. The shift is also redrawing the boundaries between identity, fraud prevention, and cybersecurity — the convergence Thompson argues is forcing security, fraud, and identity teams that once worked in separate lanes to confront the same traffic.

"AI agents are fundamentally changing how consumers interact with financial institutions and merchants, blurring the boundaries between identity, fraud prevention and cybersecurity," said Matt Thompson, CEO of Transmit Security. "As consumers increasingly rely on AI agents to act on their behalf, businesses face a new challenge: identifying who, or what, is accessing their applications, understanding the risks and controlling what those agents can do. Existing solutions were designed for human interactions and lack the visibility needed for this new reality. Transmit Security is uniquely positioned to address this challenge, combining our leadership in identity orchestration with advanced intelligence and continuous protection across every customer interaction."

Securing the Invisible Era of Autonomous AI Agents

"As AI agents act on behalf of people and businesses, enterprises need to understand who they represent, what they are doing, and what they are authorized to do," said Travis Jarae, CEO of Liminal. "Matt Thompson's experience building identity businesses, together with Transmit Security's background in identity orchestration, positions the company to address that need. Visibility and governance over agent activity will be essential to earning enterprise trust."

Transmit Security's Agentic Trust addresses a growing pain point: AI agents increasingly act on behalf of humans — opening accounts, initiating transfers, disputing charges, and completing purchases while appearing as legitimate users. Security and fraud defenses built to distinguish humans from bots were never designed for a third kind of actor that is neither. The result is a growing share of traffic that enterprises cannot identify, measure, or control: their own customers, transacting invisibly. The gap sits precisely where CIAM — the systems that govern how customers register, sign in, and prove who they are across digital channels — meets fraud tooling built only to separate humans from bots.

Agentic Trust is built around a simple, critical sequence: detect, classify, then govern. These new capabilities give enterprises the full picture before they set policy:

• Detect agent traffic across online channels, including agents that never identify themselves.
• Classify which agent is acting, from leading AI assistants to custom automation frameworks, and infer what it is trying to do.
• Investigate agent activity with tools and research into each agent's capabilities.
• Govern every agent with scoped, time-limited permissions: allow it, limit it, hold risky actions for the customer's approval, or stop it.

"Now is our chance to capture a market opportunity that is moving at tremendous speed," said Mickey Boodaei, co-founder of Transmit Security. "We have watched Matt's accomplishments closely over the past decade and saw a timely opportunity for him to lead us through the next phase of exponential growth as enterprises cannot afford to choose between allowing anything and blocking everything." How quickly financial institutions and merchants put agent-level detection and governance into production will be a near-term marker for that opportunity.

A CEO Who Has Built Identity Businesses at Scale

Thompson has spent his career building identity businesses. Most recently, he served as President and Chief Commercial Officer at Socure, where he helped grow the business more than 500% over the past five years. He previously co-founded and served as President of ID.me, and led identity initiatives at Capital One and IDEMIA.

His leadership approach was shaped by more than a decade of U.S. Army service, including four combat deployments and time as a Special Operations Officer. That combination of startup building, bank-side identity work, and operational leadership is the profile the company is counting on as it extends trust decisions beyond people to the agents acting on their behalf.