One Inc (oneinc.com), the leading payments network for the insurance industry, announced that Shelter Insurance Companies (Shelter) has selected the company's ClaimsPay® and PremiumPay® solutions to streamline and modernize the payment experience for its customers. The integration will bring inbound and outbound payment functions together on a unified platform, consolidating Shelter's payment activities and enabling a fully digital experience for policyholders.

Founded in 1946, Shelter and its subsidiaries provide home and auto insurance through more than 2000 agents across 20 states. As part of its commitment to exceptional service and operational efficiency, the insurer sought a payments ecosystem capable of enhancing customer convenience while unifying treasury operations.

With One Inc's full suite of insurance-native capabilities, Shelter policyholders will be able to make and receive payments through a wide range of familiar digital options, including Apple Pay, Google Pay, PayPal, and Venmo, alongside traditional methods such as bank accounts and debit cards. The wallet line-up mirrors how routine app-based payments have become in everyday spending, placing the insurer's checkout closer to the tools many policyholders already use elsewhere. One Inc's support for complex multi-party transactions, including lienholder and mortgagee payments (typically auto lenders and mortgage companies with a financial interest in the insured vehicle or property), was also a key piece of required functionality for Shelter, as these features are designed to meet the specialized needs of the insurance industry.

“Shelter’s selection of One Inc’s payment solutions marks another significant step toward delivering a seamless payment experience for its customers,” said Ian Drysdale, CEO of One Inc. “We’re excited to partner with Shelter as it modernizes its operations and embraces the advantages of digital payments, tapping into our network to increase their competitive edge. Shelter joins a growing wave of carriers leveraging payments technology to build agile, future-ready digital infrastructure.”

The selection fits the broader carrier trend Drysdale described, as insurers modernize payment infrastructure to match the digital experiences customers already expect from retail and banking. One Inc's pre-built integrations into modern core systems deliver seamless, cloud-based connections across policy, billing, and claims. This structure eliminates data silos and simplifies treasury operations through a single, consolidated reconciliation environment, addressing a familiar insurance pain point in which premium collections and claims disbursements often run through separate systems and reconciliation cycles. Shelter will also gain access to One Inc's industry-leading network of over 1.3 million vendors, including auto, legal, and medical providers. According to the company, the network's flywheel effect increases value for every participant with each connection, accelerating the rate of digital adoption.

“Our decision to partner with One Inc was driven by their ability to deliver a comprehensive, enterprise solution that supports our ongoing system modernization efforts,” said Mark Stinson, Vice President of Financial Operations at Shelter. “With One Inc, we can streamline both inbound premium payments and outbound claims disbursements, while gaining access to their network of vendors that helps accelerate adoption of electronic claims payments and improve efficiency. One Inc’s deep insurance expertise and forward-looking approach makes them a strong partner for Shelter’s continued growth.”

The announcement did not disclose a go-live timeline. As the rollout takes shape, the practical markers to watch will be how quickly Shelter's policyholders adopt the new digital wallet options and how much of its claims disbursement volume shifts to electronic payment across One Inc's vendor network.

The announcement was originally published by GlobalFinTechSeries.