OPay, Nigeria's leading digital bank, has opened a new office in Kano State, strengthening its physical presence in the country and bringing its financial services and customer support closer to individuals, businesses, and communities across the state.

The new office, located on Hadeja Road by Yankaba Market, forms part of OPay's continued investment in Nigeria and its commitment to making financial services more accessible, affordable, convenient, safe, and reliable for Nigerians. It will function as a support hub for customers, merchants, and business partners, providing a closer point of contact for assistance, business engagement, and service-related needs. For a digital bank that delivers its services primarily through digital channels, a physical office adds an in-person service layer, giving merchants and customers direct access to help with account issues, transactions, and digital payment tools.

With Kano serving as an important centre for trade, commerce, and business in Northern Nigeria, the company said the new location will help it better understand and respond to the needs of people and businesses in the region. It is also expected to strengthen engagement with local merchants and business owners, helping them access the digital payment solutions they need to serve their customers and manage daily transactions more easily.

Speaking at the opening, Ifeoma Mba, Chief Officer at OPay, said: "Our commitment is to be closer to the people and communities we serve. Opening this office in Kano means more customers and businesses can access the support they need, while giving us a better opportunity to understand their needs. We are proud to continue investing in Nigeria and supporting more people and businesses through accessible digital financial services."

Since commencing operations in Nigeria in 2018, OPay has provided digital financial services that enable individuals and businesses to make payments, transfer money, pay bills, save, and manage their everyday financial needs. The company said the opening of the Kano office further reaffirms its long-term commitment to Nigeria and its role in supporting the country's financial inclusion goals. Financial inclusion — expanding access to formal financial services for individuals and small businesses — has been a longstanding policy priority in Nigeria, where licensed digital banks and payment providers have played a growing role in extending services beyond traditional bank branches.

By bringing its people, services, and support closer to local communities, OPay said it is helping more Nigerians participate in the digital economy and giving businesses more opportunities to serve their customers.

OPay's business operations across Nigeria continue as usual, with its services available to customers and merchants. As the company continues to deepen its physical presence across the country, its focus remains on making financial services more inclusive through technology. The company has not disclosed plans for additional locations, so how its physical footprint develops beyond Kano is a detail to watch as it deepens its nationwide presence.

About OPay

OPay was established in 2018 as a leading digital bank in Nigeria with the mission to make financial services more inclusive through technology. The company offers a wide range of payment services, including money transfers, bill payments, card services, airtime and data purchases, and merchant payments, among others.

Renowned for its fast and reliable network and strong security features that protect customers' funds, OPay is licensed by the Central Bank of Nigeria (CBN) and insured by the Nigeria Deposit Insurance Corporation (NDIC) with the same insurance coverage as commercial banks.