Tech Trivia: Oluwaseyi Morountonu on Running Payment Operations at Fincra

A great deal happens behind the scenes when money moves through a fintech platform. Payment routing, partner coordination, and incident resolution all require operations teams to keep multiple systems and relationships working together.

Oluwaseyi Morountonu, also known as Seyi, has spent more than five years managing those moving parts. She is a Payments Operations and Product Leader with experience building and running financial infrastructure across African markets. She currently serves as Operations Lead at Fincra Technologies, where she oversees payment operations across Nigeria, Ghana, Kenya, Uganda, and other markets.

Her responsibilities include corridor and channel routing, partner and processor relationships, merchant pricing, and incident management across multiple payment rails. Before taking on her current role, Seyi worked as a Product Manager at Fincra, leading the development of Banking-as-a-Service virtual accounts and helping scale Kele, a digital banking app, from launch through strong early growth.

Her earlier product and growth roles at Polaris Bank, Angala Financial Technology, and E-settlement Limited included work on USSD lending products and agent-network expansion. She holds a BSc in Industrial Chemistry from Obafemi Awolowo University and has completed several product management certifications through Product Dive and Product School.

Beyond payments, Seyi is interested in the intersection of technology and healthcare. She is particularly passionate about building systems that work for the people who depend on them.

A day in payments operations

Seyi’s day begins at 5:30 a.m. with a gym session. By 9:00 a.m., she is in “ops mode,” clearing overnight Slack messages, joining the engineering stand-up and the daily Kaizen call, resolving urgent issues, and working through her to-do list between meetings and customer calls.

Her primary computer is a MacBook Pro, supported by a tablet and phone for staying connected while away from her desk. She also keeps a whiteboard nearby to track her to-do list and note anything she wants to keep top of mind.

The tools she uses include Jira, Metabase, Looker Studio, Postman, and New Relic. When she is stuck on a problem, she takes a short nap to reset. If that does not help, she contacts a colleague or friend for a fresh perspective.

Of those tools, Slack is especially important to her. She describes it as a platform that enables operations and engineering teams to resolve incidents and align on tasks in real time without needing to arrange a call for every issue.

Digitising healthcare in Nigeria

If she could choose a sector of the Nigerian economy to digitise, Seyi would focus on healthcare. She points to the absence of a unified patient-record system and the difficulty of transferring records between private healthcare facilities.

“I would pick a sector in the Nigerian economy that badly needs digitisation and build a system that actually works,” she says. “Right now, we don’t have a unified patient record system, and there’s no easy way to transfer records from one private facility to another. I’d want to fix that.”

Seyi says Adia Sowho is a major source of inspiration. Sowho has built and scaled technology ventures across Nigeria, including launching MTN’s 5G network as chief marketing officer, leading Thrive Agric through a turnaround, and growing Migo’s digital credit platform.

What stands out to Seyi is Sowho’s ability to move between operations, marketing, and general management while delivering scale. She says that range is something she aspires to develop in her own career. Seyi’s LinkedIn profile is available at

A guiding principle and a founder she would like to learn from

Seyi keeps the line “Discipline is the soul of an army,” attributed to George Washington, close to mind. For her, discipline is the foundation of life: it helps people form habits and execute their goals rather than simply discuss them.

She would also like to read about the journey of Adeola Ayoola, CEO and co-founder of Famasi Africa. Ayoola is building infrastructure to digitise pharmacies and simplify access to medication across Africa—an area closely connected to Seyi’s interest in healthcare digitisation. Ayoola’s LinkedIn profile is available at