NewsStocksJPMorgan CEO Jamie Dimon Says Leaders Should Be More Like Ted Lasso Than ‘Autocrats’

JPMorgan CEO Jamie Dimon Says Leaders Should Be More Like Ted Lasso Than ‘Autocrats’

Author: Fortune Crypto·

Key Takeaways

  • •Jamie Dimon, who has led JPMorgan Chase for roughly two decades, said in a Wall Street Journal interview that executives should embrace Ted Lasso's humility and empathy instead of acting like autocrats.
  • •Dimon argued that many large companies remain political and bureaucratic because self-interested leaders benefit from suppressing others, and he urged organizations to address culture problems earlier rather than waiting for a new CEO.
  • •Chevron CEO Mike Wirth, who has run the Fortune 500 energy company since 2018, said the strongest leaders ask questions, listen, and seek to understand before deciding, crediting curiosity and input from diverse backgrounds for better decisions.
  • •University of Washington management professor Bruce Avolio described Lasso as a model of curious, humble leadership that prioritizes people over metrics and allows more knowledgeable others to contribute.
  • •Dimon reportedly placed a version of Lasso's 'Believe' sign in JPMorgan's offices, reflecting how the show's message has carried into the corporate world.
JPMorgan CEO Jamie Dimon Says Leaders Should Be More Like Ted Lasso Than ‘Autocrats’

JPMorgan Chase CEO Jamie Dimon says corporate leaders could stand to take a page from Ted Lasso, the relentlessly optimistic soccer coach at the center of Apple TV’s hit series, rather than running their companies like “autocrats.”

“I love Ted Lasso,” Dimon said in an interview with the Wall Street Journal. “He comes in and he doesn’t know anything about football, and he’s just gracious. He’s working with people—their insecurities, their bad behavior, their work ethic—and he’s getting them to function as a team.”

In the show, which debuted on Apple TV+ in 2020 and went on to win back-to-back Emmy Awards for outstanding comedy series, Lasso—played by Jason Sudeikis—takes over AFC Richmond, a fictional English soccer club, despite having no background in the sport. His folksy charm makes him an unlikely leader at first, but beneath the optimism is a coach who understands how to bring out the best in people: confronting their insecurities, calling out bad behavior, and demanding better.

Dimon, 70, who has spent roughly two decades at the helm of the largest U.S. bank by assets, said the character captures a balance many corporate leaders struggle to strike—pairing humility and empathy with an unwavering drive to win.

“Most of these companies have huge capabilities, IP, and great people. But a lot of big companies are political and bureaucratic,” Dimon said. “The people would like to get out of that, most of them—but some of the bad people want to keep it that way, like autocrats, they want to keep things suppressed because they benefit from it.”

According to Dimon, that dysfunction surfaces when “terrible companies” are forced to bring in a new CEO to clean up a culture problem. It would suit many organizations better to act earlier, he suggested—and for leaders to speak up about problems, even when the message is hard to hear.

“A good leader over time figures it out, removes some of the bad ones, and the place starts to shine,” Dimon added. “It can take some time these bullshitters have been doing it for 25 years, and they’re usually pretty good at it. It’s hard to notice in real time.”

Chevron’s CEO agrees: the ‘best leaders’ ask questions and listen

Dimon is not the only business leader drawing lessons from the show, which is now in its fourth season and stars Jason Sudeikis and Hannah Waddingham.

Chevron CEO Mike Wirth, who has led the company since 2018, has also praised Lasso’s approach, particularly his willingness to listen before jumping to conclusions.

“In our work, it’s easy to assume we already know the answer,” Wirth told the WSJ. “Easy to think we know what caused problem, what a customer wants, or what the best option is. But the best leaders I’ve worked with do something different. They ask questions. They listen. They seek to understand before they decide.”

That philosophy is central to Lasso’s unlikely coaching career. Hired to lead an English soccer club despite having coached American football, he had to learn a new sport while earning the trust of players who initially doubted him. Rather than pretend to know everything, he leaned on others, stayed curious, and adapted as he went.

Wirth said the same openness to learning from people with different backgrounds has served him throughout his career at Chevron, the energy giant ranked No. 21 on the Fortune 500.

“Some of the most important lessons I’ve learned came from conversations with people with different experience than me—in a refinery control room, at a drilling site, or on a trading floor,” Wirth added. “Curiosity creates learning. And learning leads to better decisions.”

Lasso’s lessons, embodied in one word: ‘Believe’

There is also a more academic explanation for why Lasso’s approach resonates with business leaders.

Bruce Avolio, a professor of management at the University of Washington, described the fictional coach as an example of a leader who prioritizes learning, humility, and the people around him.

“Ted [Lasso] views each situation with childlike wonder and curiosity,” Avolio said in a university Q&A. “He seeks out opportunities for development and performance, while delaying judgment. He transmits genuine humility, which allows others who know more to step in and contribute to the collective potential.”

That approach puts people before metrics, Avolio argued, with Lasso focusing on the human dynamics that are often the hardest part of leadership to get right. Ultimately, he added, great leadership is about stewardship: creating an environment where people can grow, make their own decisions, and succeed even after their leader is gone.

Lasso’s “Believe” sign captures that philosophy in a single word, and the message has made its way into the corporate world: Dimon reportedly brought a version of the sign into JPMorgan’s offices—a fitting reminder that building a winning team starts with believing in the people on it.

This story was originally featured on Fortune.com.