Trintech, a provider of AI-driven financial close and reconciliation solutions, has announced that Hungry Jack's, one of Australia's largest quick-service restaurant brands, has selected its platform to automate and modernize high-volume transaction matching processes.

Hungry Jack's operates close to 500 restaurants across Australia and processes approximately 300 million transactions annually. The company's finance team previously relied on manual, spreadsheet-based reconciliations, a method that became increasingly difficult to sustain at such scale. By adopting Trintech's platform, Hungry Jack's aims to achieve greater efficiency, visibility, and control across its finance operations.

Christine Bletsas, Chief Financial Officer at Hungry Jack's, said the decision followed a thorough vendor evaluation. "Our goal was to eliminate as many manual matching as possible while giving our finance team clear visibility into the exceptions that require attention," Bletsas said. "After evaluating multiple vendors, Trintech stood out for its industry-leading transaction matching capabilities and consistently high match rates. Their ability to automate reconciliation across complex payment ecosystems gave us confidence they were the right partner."

Quick-service restaurant finance operations typically involve reconciling transactions across multiple payment processors, in-store point-of-sale systems, online ordering platforms, and third-party food delivery services — creating a particularly complex reconciliation landscape. The growth of digital ordering and delivery aggregators such as Uber Eats, DoorDash, and Menulog in the Australian market has further multiplied the number of settlement files, fee structures, and payout cycles that restaurant finance teams must reconcile against point-of-sale records on a daily basis. When handled manually, exception management under these conditions can consume significant staff time and introduce risk of unreconciled discrepancies going undetected.

Claudia Pirko, VP & GM APAC at Trintech, emphasized the broader strategic value of the partnership. "Today's finance leaders need more than automation. They need a trusted partner that delivers measurable business outcomes while strengthening governance and control," Pirko said. "Hungry Jack's is transforming the way it manages one of the most complex transaction environments in the restaurant industry, and we're excited to partner with them on that journey. By combining industry-leading transaction matching with deep expertise in high-volume restaurant and third-party delivery reconciliation, we're helping their finance team automate more, focus on the exceptions that matter, and build a stronger foundation for future growth."

The partnership reflects a growing trend among large restaurant and retail operators to modernize finance operations through automated reconciliation platforms, replacing legacy manual processes that are prone to error and difficult to scale. Dallas-headquartered Trintech, whose customers include major enterprises across retail, hospitality, and financial services, has been expanding its APAC presence as regional demand for close automation and reconciliation tools increases among high-volume transaction businesses.

Source: Global FinTech Series