Delta CEO Ed Bastian Denies Feud With Elon Musk Over Starlink Decision as Airline Reports First Earnings Miss in Two Years
Key Takeaways
- •Delta CEO Ed Bastian denied any personal feud with Elon Musk, saying the decision on in-flight Wi-Fi was not personal and that he ignores Musk's prediction that he will lose his job.
- •Delta missed Wall Street earnings estimates for the first time in two years and cut its 2026 profit forecast, with adjusted fuel expense rising 62% year over year to $.1 billion amid surging jet fuel prices since the Iran war began in February.
- •Delta posted record September-quarter revenue of $17.6 billion, up 16%, with premium ticket revenue and loyalty revenue each growing 18%, and it expects December-quarter revenue to rise about 20% with full-year earnings of $5.10 to $5.60 per share.
- •Delta selected Amazon's Leo over Starlink in March, with installations beginning on 500 aircraft in 2028, leaving it the only one of the three largest U.S. carriers without Starlink as United targets full fleet coverage by the end of 2027 and American plans it across its mainline fleet starting in 2027.
- •Bastian said Delta first engaged with SpaceX six years ago, even lending planes for testing, but disagreements over scaling timing and customer access led Delta to Leo, and improvements are coming to Delta's current Hughes and Viasat Wi-Fi systems by the end of this year.

Delta Air Lines CEO Ed Bastian says he is not feuding with Elon Musk, even after the SpaceX founder predicted he would lose his job over the airline's decision to bypass Starlink for in-flight Wi-Fi.
"There's no tit for tat as far as I'm concerned," Bastian told CNBC's Phil LeBeau on Squawk Box on Friday, when asked whether he passed on SpaceX's Starlink Wi-Fi because he did not want to work with Musk. "I'm a big fan of Starlink. I drive a Tesla."
He added: "This nonsense about it being personal is not true at all. The reality is, Delta is the global pioneer in launching free and fast Wi-Fi as the industry standard." Asked about Musk's post predicting he would lose his job, Bastian said: "I don't pay any attention."
First earnings miss in two years
The interview came as Delta missed Wall Street earnings estimates for the first time in two years and cut its 2026 profit forecast. Jet fuel prices have surged since the Iran war began in February, and Delta's adjusted fuel expense rose 62% from a year earlier to $4.1 billion in the September quarter.
Even so, Delta posted record September-quarter revenue of $17.6 billion, up 16%, and a pretax profit of $1.5 billion, matching last year. Premium ticket revenue rose 18% to $6.8 billion, and loyalty revenue grew 18%, putting American Express payments on track to exceed $9 billion for the year.
Delta expects December-quarter revenue to grow about 20%, full-year earnings of $5.10 to $5.60 per share, and a $6 billion increase in fuel costs.
Those premium fliers are the customers Delta's rivals are courting with Starlink.
How the dispute with Musk unfolded
The fight began in March, when Delta chose Amazon's Leo over Starlink, starting with an initial installation on 500 aircraft beginning in 2028. Delta says Leo offers retail, Amazon Prime, video, and gaming at a much lower price than Starlink.
In May, Musk offered a different explanation. He said Delta wanted passengers to log in through its own Delta Sync portal, which would funnel them into its loyalty program and present the Wi-Fi as a Delta perk rather than a Starlink service. "Delta wanted to make it painful, difficult, and expensive for their customers," Musk posted on X. Delta called the claim inaccurate.
The dispute turned personal in late September. The aviation account JonNYC reported that Bastian told employees, "We do not want to be with Elon Musk. Trust me." While the remarks have not been independently verified or confirmed by Delta, Musk responded on X that Bastian "will lose his job" over the decision.
Rivals moved in. On Oct. 1, United launched a status-match offer aimed at Delta fliers, and American invited travelers "suddenly reconsidering" their airline loyalty to switch — both of which Musk reposted. On Thursday, American announced it would put Starlink on its entire mainline fleet of more than 1,030 aircraft starting in 2027.
That leaves Delta as the only one of the three largest U.S. carriers without Starlink. United, which signed with Starlink in 2024, expects it across its entire fleet by the end of 2027 — before Delta installs Leo on a single aircraft.
Bastian points to business terms
On CNBC, Bastian did not say whether he made the reported remarks to employees, pointing instead to business terms. Delta first talked with SpaceX six years ago and lent it planes for testing, he said.
"It was fabulous. They just weren't ready to scale when we were ready to go, and we had disagreements on the business model in terms of access to the customer," he said. "I won't get into any details."
Until Leo arrives, Bastian said, customers on Delta's current Hughes and Viasat systems "are going to see meaningful improvements" by the end of this year.
This story was originally featured on Fortune.com.