Cargojet to Pass Large Pilot Wage Increase Onto Customers
Key Takeaways
- •The arbitration-awarded five-year agreement raises pilot wages 53% cumulatively, comprising an immediate 26% increase retroactive to July 1 followed by 5% annual raises in each of the next four years.
- •Cargojet plans to pass higher labor costs to customers as agreements renew, with shorter-term contract customers facing rate increases first, while productivity gains include pilots working 16 days per month instead of 15, adding roughly 6,000 crew days across the workforce.
- •The contract's no-strike, no-lockout provision offers operational stability to Canadian shippers whose supply chains were disrupted by multiple labor stoppages in 2024, including at Canada Post, major ports, and the two largest railways.
- •BMO Equity Research estimates quarterly crew costs will rise by $2.2 million in the first year of the labor deal, with a net impact of about $1.44 million.
- •Cargojet's second-quarter revenue rose 15.8% year over year to US$199 million, with net income of $5 million versus a $2.3 million loss in the prior-year period.

Canadian freighter operator Cargojet (TSX: CJT) plans to recover the substantial increase in costs created by a new five-year contract with pilots through productivity gains and by raising rates on customers that ship goods on its domestic overnight network and rent planes for international transportation.
The collective bargaining agreement, which was finalized by an arbitration award late last month, calls for a 53% increase in wages over the contract's term. That includes an immediate 26% bump retroactive to July 1, followed by annual increases of 5% in each of the following four years.
It is a huge raise in wages, but one that Cargojet management acknowledged was necessary to bring its pilots up to industry standards while providing operational stability for the company and its customers through continuation of a no-strike, no-lockout provision.
That level of increase reflects a broader reset in pilot pay across North America. Between 2023 and 2024, Air Canada, WestJet and large U.S. carriers such as Delta, United and American all ratified new pilot contracts with cumulative raises of roughly 25% to 46%, pushing pay benchmarks higher for smaller operators as well. The no-strike, no-lockout clause also carries particular weight for Canadian shippers, whose supply chains were repeatedly disrupted by labor stoppages in 2024, including strikes and lockouts at Canada Post, major ports and the country's two largest railways.
"As customer agreements come due, we will look to pass these costs through. Many of these conversations have begun," CEO Pauline Dhillon said last week on a conference call with analysts to discuss the company's second-quarter earnings. The goal is to absorb the costs without impacting long-term margins, and customers with shorter-term contracts will be the first to feel the rate increases, she added. That means the rolling calendar of customer renewals, rather than a single across-the-board increase, will determine how quickly the higher labor bill reaches shipping invoices.
Cargojet did achieve some productivity benefits from the new labor agreement. The deal makes the number of days worked per month more comparable to the baseline at other airlines. Pilots will now be expected to work 16 days per month instead of 15, or have their pay proportionally adjusted downward if they only wish to work 15 days, Chief Financial Officer Aaron McKay said. The extra day, multiplied across the entire crew base, will create about 6,000 additional crew days of work. Cargojet also benefits as fewer training days will count as working days, driving additional productivity.
"The pilot group will be flying a bit more per person, and so it will probably take a little bit of time to fully realize the benefits of that as we grow into it," he explained.
Wages typically represent 60% to 65% of total crew costs at Cargojet. BMO Equity Research estimates quarterly crew costs in the first year of the labor deal will increase by $2.2 million, with a net impact of about $1.44 million.
Q2 growth
For the quarter, revenue was US$199 million, up 15.8% year over year, behind growth in the domestic network and a 37.4% increase in all-inclusive charter business and fuel surcharges, offset by a 12.6% decline in long-term capacity purchase agreements with other airlines. Adjusted core earnings grew 8.9% to $63 million, ahead of expectations.
Cargojet had net income of $5 million versus a $2.3 million loss in the prior-year period. Actual flying revenue — excluding profit padding on fuel surcharges — was $158.5 million, a 7.5% improvement.
Higher fuel costs during the quarter nudged down Cargojet's adjusted profit margin to 31.7%. The airline's ability to maintain equivalent aircraft utilization with two fewer planes than last year helped minimize margin compression. The results were achieved despite an unstable global trade environment, exacerbated by the Iran war.
Cargojet operates 41 Boeing 757 narrowbody and 767 medium widebody freighter aircraft. The company in July purchased a converted 767-300, which is scheduled to join the fleet this quarter, according to the earnings report.
In Canada, Cargojet operates an overnight cargo service on which most customers, including express delivery and e-commerce retailers, pre-pay for guaranteed space and weight allocations. The carrier runs the country's primary dedicated overnight freighter network, a position that gives its pricing moves broad reach across Canadian express and e-commerce supply chains; Amazon has been among its customers and holds equity warrants in the company tied to shipping volumes. E-commerce business remains strong, partly because retailers are not opening more stores in secondary markets following the closure of the Hudson's Bay department store chain, preferring instead a direct-to-consumer model shipping directly from warehouses, Dhillon said.
The company attributed the decline in dedicated contract carriage to the redeployment of aircraft from long-distance routes serving Asia and Europe for DHL Express to South America, where routes are shorter and less lucrative. Quarterly comparisons in the future should be more consistent, and as a DHL partner carrier Cargojet expects to pick up additional flying as overall market demand picks up in the second half.
Short-term charter business jumped more than 37% due to new opportunities and continued outsourcing from UPS following the November crash of an MD-11 freighter and the subsequent retirement of its MD-11 fleet. The November launch of weekly scheduled cargo service between Canada and Liège Airport in Belgium, followed by the recent extension of that service from Liège to Tel Aviv, Israel, using an aircraft that was idle on weekends, also allowed the company to pick up incremental charter business.
Positive results were partially offset by the reduction in scheduled charter service between China and Canada that occurred when a Chinese e-commerce intermediary last year ended its contract in response to new U.S. regulatory barriers on low-value parcel imports.
Source: FreightWaves