Camunda, an enterprise platform for agentic orchestration, announced that early pilots of ProcessOS have compressed process re-engineering by 96%. With the launch of Camunda 8.10, ProcessOS is moving from closed beta into early access. According to the company, the two milestones reflect a marketlection: enterprises are discovering that re-engineering the process is how AI finally earns the trust to run it.

The shift is visible in both Camunda's business and its research. The company's Process Gap research found that 78% of process leaders recognize process re-engineering as essential to staying competitive. In Camunda's largest accounts, combined annual recurring revenue (ARR) from customers with $1 million or more in ARR expanded 87%, and the number of those customers grew 67%, which the company reads as a sign that the largest global companies are moving beyond AI pilots to production-grade agentic orchestration. Regulated industries led the way: insurance grew 53% with booking volume tripling, the public sector grew 48%, and banking grew 40%.

ProcessOS: What the First Pilots Proved

ProcessOS, Camunda's AI-powered intelligence layer for re-engineering enterprise business processes in an AI-native world, launched in closed beta in May and is already transforming process re-engineering across banking, insurance, logistics, telecommunications, and professional services.

At a leading Nordic bank, ProcessOS compressed what traditionally takes 9–12 months into just over a week, making the work 96% faster and 94% cheaper per process. Across the bank's roughly 200-process estate, this unlocks $26 million (€23 million) in program savings, with cost per process declining with every run.

Other early adopters reported similar results. A global logistics group is closing exception-handling gaps. A German insurer is automating high-volume manual processes. A national bank is mapping compliance procedures that previously existed only as tribal knowledge. A professional services network is turning audit processes into reusable templates. Each case, Camunda said, embodies the "great process re-engineering" in practice: redesigning how work gets done around what AI makes possible, rather than layering AI on top of outdated structures.

Terry Camerlengo, Director of Technology at Wellpointe Inc., said: "We've built a connected ecosystem of operational processes at Wellpointe, from resident move-ins to medication management and more. As that ecosystem grows, so does the need to understand how those processes work together. That's why we're excited about ProcessOS. It's the bridge between running great individual processes and truly orchestrating your organization. We're at the beginning of what's possible with agentic AI in our workflows, and Camunda gives us the confidence that we can scale it efficiently and responsibly."

Orchestration Built for AI Agents, From Pilot to Production

Enterprise AI pilots often stall not because the technology fails, but because the underlying processes were built for a world without AI, according to Camunda. Orchestration, in the company's framing, is the platform layer that coordinates AI agents, people, and systems so re-engineered processes can run with governance intact. Camunda 8.10, launching alongside the announcement, brings ProcessOS into early access and delivers three capabilities the company says successful re-engineering requires:

• Speed: With ProcessOS in early access, processes deploy as callable agent tools with governance intact, teams test individual steps while modeling, and reusable patterns eliminate rebuild cycles.
• Trust: Extended testing proves agents behave as intended despite variability, decision trails explain why agents made each choice, and dashboards expose agent behavior over time so regulators and operations teams can audit with certainty.
• Scale: Camunda Hub unifies design, deployment, and cluster management in one interface, private catalogs enable teams to reuse vetted connectors and templates instead of rebuilding, and business value dashboards connect automation directly to outcomes so leadership can invest with confidence.

The trust-and-audit emphasis of those capabilities lines up with where Camunda's growth is concentrated: insurance, the public sector, and banking. The shift from May's closed beta into early access also widens the set of organizations that can apply ProcessOS to their own process estates.

Analyst Firm Recognitions

Multiple analyst firms have affirmed how critical agentic orchestration is to organizations meeting the market moment driven by the "great process re-engineering."

Forrester named Camunda a Leader in The Forrester Wave: Adaptive Process Orchestration Software, Q3 2026, with the second-highest score in the current offering and strategy categories. The report stated: "Camunda's compelling vision is based on the thinking that every running process was designed in a world without AI, calling for 'the great process reengineering' for the AI era." Camunda received a 5/5 score in the process complexity and process volume handling criteria, as well as in adaptivity architecture and reliability architecture, all criteria critical to meaningfully orchestrating agents, people, and systems in enterprise business processes. The Forrester report also noted Camunda's "exceptional adoption program," a user community that stands out in size and activity, and a solid innovation process, and said customers appreciate its world-class support.

Camunda was named a Leader in the IDC MarketScape: Worldwide Agentic AI Platforms 2026 (#US54140926, October 2026). The report cited several key strengths:

• Governed "outside and inside" agent orchestration: Camunda's background in enabling business-critical automation led it to an architectural approach to AI agent implementation that creates enforceable, auditable control points between every AI model request, response, and subsequent agent action, with strong logging and traceability.
• Full automation spectrum on a proven engine: For business automation use cases, Camunda's approach blends high-performance, high-scalability deterministic orchestration with dynamic agent reasoning, using an engine built to manage millions of concurrent, long-running instances.
• Open, composable, and portable: The full Camunda stack can be deployed to any Cloud Native Computing Foundation (CNCF)-certified Kubernetes distribution. The company's philosophy is centered on openness and composability, giving developers choice and flexibility.

Camunda said the evaluation validates that enterprise buyers need more than experimental AI: they need governed, orchestrated automation that is enterprise-grade, regulated-ready, and auditable.

Gartner recognized Camunda as a Visionary in the 2026 Gartner Magic Quadrant for Business Orchestration and Automation Technologies (BOAT), and Everest Group named Camunda a Leader in its PEAK Matrix. In Camunda's view, the consistent recognition across analysts proves the market is moving toward agentic orchestration as the essential platform layer that turns AI agents into enterprise-grade outcomes.

Jakob Freund, co-founder and CEO of Camunda, said: "We see most AI pilots fail because the processes underneath them are not ready for AI. Analysts have, in our opinion, all confirmed that orchestration is the essential platform layer for enterprise AI at scale. McKinsey research shows that nearly three-quarters of high performers are fundamentally redesigning workflows because of AI use – up from 55% last year. That's the market shift we're seeing with our customers. The market has moved: the great re-engineering is here, and it's happening now. Our growth is that transition."

Source: GlobalFintechSeries