Cambridge & Counties Bank, a specialist lender, has selected SnapLogic, an AI specialist positioning itself as the AI operational layer for the Agentic Enterprise, to further enhance its asset finance capabilities. The move follows a period of strong lending growth and improved service delivery to brokers.

Building on an existing SnapLogic integration platform, the bank has begun operating a governed AI operating model that connects enterprise systems, external data sources and AI capabilities through a single orchestration layer. Highly specialised AI agents now automate document processing, information gathering, data validation and workflow coordination. This allows experienced colleagues to concentrate on broker relationships and higher-value, more complex lending decisions, while governance, auditability and human oversight are maintained throughout every workflow. That safeguard carries particular weight in banking, where automated steps that influence customer outcomes are expected to remain auditable and subject to human accountability.

By combining enterprise integration, AI orchestration and governance on a single platform, Cambridge & Counties Bank is able to automate significant volumes of repetitive operational work. The approach has already accelerated lending workflows and established a reusable foundation for enterprise AI, while preserving the relationship-led broker experience that differentiates the bank. As one example, a process that forms just one part of the bank's decision journey previously took three hours to complete and is now finished in minutes.

Because the solution is built on reusable SnapLogic pipelines, the bank and its customers are expected to benefit from a scalable AI foundation. This is intended to support future innovation across additional lending and operational processes without requiring the replacement of the bank's existing technology estate. How far that foundation ultimately extends beyond asset finance will be worth watching, since both companies frame the deployment as a platform for enterprise-wide AI rather than a one-off project.

The announcement follows a strong period for the bank's asset finance business, the lending line built around the equipment, vehicles and other assets that businesses rely on to operate and grow. In its FY2025 annual results, announced in April this year, Cambridge & Counties Bank reported that its asset finance book had grown 45% to £241 million across the 12-month period, reflecting a successful focus on delivering for brokers and investment in technology that supports enhanced service.

In asset finance, the bank's emphasis on service delivery with a core group of brokers produced a 74% uplift in broker-led new business in 2025, increasing to £140 million.

David Holton, Chief Transformation Officer at Cambridge & Counties Bank, said: "We did not set out to implement AI for AI's sake; we set out to solve a business problem. We wanted to significantly increase operational capacity without compromising the personalised service our customers and brokers value.

"SnapLogic gives us the integration, orchestration and governance foundation to operationalise agentic AI on top of our existing technology estate, enabling us to automate repetitive work, accelerate lending and keep experienced colleagues at the heart of every customer decision."

Jeremiah Stone, Chief Technology Officer at SnapLogic, added: "Cambridge & Counties Bank demonstrates what enterprise AI should look like in practice.

"The real value of AI comes when it's anchored in a business outcome and orchestrating the systems, data, and workflows that run the business. By combining integration, orchestration, and governance on a single platform, Cambridge & Counties Bank is building a scalable operating model for accelerated growth while delivering the trust, transparency, and oversight required in financial services."

Sarah Barker, Chief Commercial Officer at Cambridge & Counties Bank, said: "Our investment in technology is driven by a clear objective: to make it easier and faster for brokers and customers to do business with us, without losing the relationship-led approach that sets Cambridge & Counties Bank apart. By combining the expertise of our people with AI-enabled processes, we're creating greater capacity to support growth, deliver a consistently high level of service and continue evolving our asset finance proposition in response to broker needs."