BPI Partners With Gogolook, Developer of Whoscall, to Protect Customers From Spam and Scams
Key Takeaways
- •BPI will offer qualified clients 12 months of free access to Whoscall Premium Basic under its partnership with Gogolook.
- •Whoscall can identify unknown callers, block spam and scam calls, and filter suspicious messages.
- •BPI said the partnership is meant to improve awareness and help reduce fraud risk in digital banking.
- •Gogolook said the deal will bring its digital risk-detection expertise to more Filipinos.
- •The partnership comes as Philippine authorities continue warning the public about phishing and text-message scams.
Bank of the Philippine Islands (BPI) has partnered with anti-scam services provider Gogolook to help customers detect and avoid fraud attempts.
Under the agreement, BPI will provide qualified clients with complimentary access to Whoscall Premium Basic, Gogolook's caller ID and spam-blocking mobile application, for 12 months. The app lets users identify unknown callers, block spam and scam calls, and filter suspicious messages.
BPI, established in 1851, is one of the oldest banks in the Philippines and Southeast Asia. Gogolook, headquartered in Taiwan, is the developer of Whoscall, one of the region's best-known caller identification and anti-fraud applications.
"At a time when scams are becoming more sophisticated and harder to detect, building awareness is just as important as providing protection," BPI Head of Unsecured Lending and Cards – Product and Sales Alma G. Aldip said in a statement.
"Scam tactics are becoming more localized and sophisticated, which is why collaboration is key in staying ahead of fraud," said Manwoo Joo, global chief operations officer at Gogolook. "Through our partnership with BPI, we are able to bring our global expertise in digital risk detection to more Filipinos and empower them with tools like Whoscall to better identify and avoid suspicious communications."
The partnership aims to reduce fraud risk, eliminate hesitation, and reinforce trust in digital banking. Digital fraud, including phishing and text-message scams, has been a persistent concern in the Philippines, where authorities and regulators such as the Bangko Sentral ng Pilipinas have repeatedly urged the public to remain cautious with unsolicited calls and messages. The tie-up also reflects a broader trend among financial institutions to add consumer-facing safety tools alongside standard account protections, as scam attempts often rely on impersonation and urgency rather than technical breaches.
"This partnership allows us to go beyond traditional banking by equipping our clients with tools and knowledge that help them stay one step ahead of fraud. While Whoscall provides an added layer of protection, we still encourage customers to remain vigilant and exercise caution in all financial transactions," Ms. Aldip said.
— Reported by A.M.C. Sy, BusinessWorld.
