Alkami Technology, Inc., a U.S. provider of digital sales and service platforms for financial institutions, has announced that Quontic Bank is successfully leveraging Alkami's integrated capabilities to deliver a seamless customer journey from account application through onboarding and ongoing digital banking. The integration connects Alkami's Digital Banking Platform with MANTL, an Alkami solution team and leading provider of loan and deposit account opening technology.

A new case study details how Quontic is extending its established success with both Alkami and MANTL across the entire account holder lifecycle. Less than three months after implementing the integrated experience, Quontic increased its account opening-to-digital banking registration rate from approximately 53% to the mid-70% range, enabling significantly more new customers to transition directly from application into active digital engagement. The bank also doubled the volume of post-account opening services requested—including adding joint owners or beneficiaries, ordering checks and debit cards, and switching direct deposits—indicating that customers are engaging more deeply with their new accounts from day one.

For banks and credit unions, the handoff from account opening to digital banking is a critical point in the customer journey because it determines whether a newly approved applicant becomes an active digital user. By connecting application, onboarding, and servicing workflows, institutions can reduce friction at that handoff while giving customers immediate access to the tools needed to manage and expand their relationship.

"We were already using both platforms, so connecting them into a single, integrated experience created the seamless digital journey we'd always envisioned for our customers. What excites us most is the ability to take an account holder from onboarding directly into online banking without missing a beat. Customers now move seamlessly from one experience to the next, with their data and relationship carrying forward every step of the way," said Grace Pace, senior vice president of digital banking at Quontic Bank. "That's a game changer—not just for the customer experience, but for our operations as well. Just as importantly, Alkami shares the same innovative mindset and ability to move quickly alongside us, giving us the confidence that we'll continue delivering a best-in-class digital experience that's truly differentiated in the market."

The integrated experience marks the next phase of Quontic's partnership with Alkami. Prior to the integration, the bank had already achieved measurable results across acquisition, operational efficiency, and customer experience, including:

• A 4.8 App Store rating
• More than $800 million in deposits raised
• Approximately 94% of application decisions automated
• A sub-three-minute account opening time
• Approximately 1,000 new customer relationships created each month, with some high-growth months reaching 5,000

Quontic played a key role in shaping the depth of integration between MANTL and Alkami's Digital Banking Platform through its participation in a beta cohort focused on creating a more unified experience across onboarding, activation, digital banking, and relationship growth—all formative components of the Digital Sales & Service Platform.

"From the beginning, we built these integrated capabilities alongside our customers, taking their feedback and real-world experiences to create a single journey without friction from account opening through digital banking to fuel long-term relationship growth," said Stephen Bohanon, founder and chief strategy officer at Alkami. "By bringing together Alkami and MANTL on a unified Platform, we are helping financial institutions turn more new account holders into highly engaged digital users from their very first interaction. Quontic's early results reinforce what we've long believed, which is that stronger digital engagement is a leading indicator of stronger relationships and better financial outcomes."