AI/R Everymind, a subsidiary of AI/R, has been named a winner of the Salesforce Partner of the Year Awards 2027 in the newly created category of Partner FDE Practice. The award recognizes the company's innovative approach of embedding its engineers directly into client teams, helping organizations move Agentforce safely from pilot to production at scale.

Agentforce is Salesforce's platform for building and deploying autonomous AI agents that can handle tasks such as customer service and sales support, and it has become a centerpiece of the company's agentic AI strategy. As enterprises rush to adopt such tools, many pilots stall before reaching production, making deployment expertise—rather than agent-building alone—an increasingly valuable capability.

The company brings considerable credentials to the recognition: more than 2,000 successful Salesforce implementations and a global team of over 500 Salesforce-certified professionals. AI/R Everymind holds Salesforce Summit Partner status and ranks among the Top 5 Global Agentforce Partners.

The recognition points to a broader industry trend: the real challenge is not merely building an AI agent, but deploying it effectively and keeping it running in production. "The hard part was not building an agent. The hard part was getting it into production and keeping it running there," said Gustavo Rodrigues, SVP of Business Apps at AI/R. "We built this practice around putting our engineers inside our clients' environments, alongside their teams, because that is what closes the gap between a demo and something a business depends on. The fact that Salesforce created this category tells us how much the standard has been raised."

The "forward deployed engineer" model—placing technical specialists directly inside customer environments—has gained traction across the enterprise software industry, popularized by companies such as Palantir, and Salesforce's creation of a dedicated award category for it reflects how the approach is spreading to AI agent deployment.

The award also highlights the critical role partners play in the AI transformation journey. Salesforce's partner ecosystem serves as a key catalyst for organizations seeking to deploy AI rapidly and realize the full potential of the Agentic Enterprise. By combining deep industry knowledge with Salesforce's trusted AI, data, and CRM platform, partners help companies scale autonomous agents seamlessly to drive business success. AI/R Everymind is cited as a clear example of a partner delivering creative solutions that help clients overcome their biggest obstacles and move from proof of concept to adoption.

"Partners are at the center of everything we do at Salesforce. The pace of innovation has never been faster, and global companies are turning to our ecosystem to turn technology into real, measurable success," said Andrew Kisslo, Senior Vice President of Global Partner Strategy and Programs at Salesforce. "From deploying Agentforce to reimagining workflows in Slack and activating trusted data with Data 360, partners are at the forefront of redefining how companies operate."

Now in their 14th year, the annual Partner of the Year Awards celebrate the significant contributions Salesforce partners have made through AI agent implementations, measurable success stories with Agentforce, and driving customer adoption that fuels real business growth. The award to AI/R Everymind is particularly notable because Salesforce created a new category specifically for this practice—a signal that embedding engineers within customer teams is emerging as a best practice for successful AI deployment.

AI/R Everymind's approach forms part of a broader strategy by AI/R, a technology company specializing in Agentic AI Engineering. The company focuses on connecting technical capability with concrete, measurable outcomes, led by its AI Forward Deployed Engineers—specialists combining deep technical knowledge with business vision who can turn complexity into sustainable impact. The recognition from Salesforce positions AI/R Everymind as a leader in helping enterprises harness the power of Agentforce and achieve tangible business results.

The full list of winners for this year's Partner of the Year Awards is available on Salesforce's website. Salesforce and other marks are trademarks of Salesforce, Inc.

Source: Citybuzz